Argentina – Measures to limit the spread of COVID-19

01 aprile, 2020

The designated operator of Argentina, Correo Argentino, would like to inform other Union member countries and their designated operators that the Argentine government has imposed a period of mandatory social isolation from 20 March to 12 April 2020 (inclusive). However, the postal service, as an essential service provider, has been exempted. As a result, Correo Argentino, will remain open for business and will provide its services as well as it can.

Notwithstanding its reduced workforce, Correo Argentino has made arrangements to guarantee the continuation of its key services. Also, as part of health and safety measures to limit the spread of COVID-19, no letter-post, parcel-post or EMS items will require signatures upon delivery. Instead, the postman/postwoman will ask the addressee for a piece of ID and will note down the number in the signature field.

Owing to the cancellation of many international flights and diminished transportation capacity, Correo Argentino is unable to transport mail to an increasing number of countries. As a result, it has arranged for mail items addressed to UPU member countries to be admitted on a conditional basis.

These circumstances will affect the quality of service for all categories of inbound and outbound mail. As such, Correo Argentino, citing force majeure, will be unable to guarantee delivery service standards (e.g. delivery time) in accordance with UPU regulations.

Correo Argentino wishes to thank all Union member countries and their designated operators for their understanding. It will update them via EmIS once the situation has returned to normal.